Kanban and Lean Thinking


Kanban is a lean method to manage and improve work across human systems. This approach aims to manage work by balancing the demands with available capacity, and improving the handling of system level bottlenecks.

Work items are visualised to give participants a view of progress and process, from start to finish usually via a Kanban board. Work is pulled as capacity permits, rather than work being pushed into the process when requested.


2 days, 8 hours per day


Course Contents: 

Introduction to Lean Thinking

  • Definition of Lean
  • Definition of Value
  • Overview of Lean Manufacturing
  • Principles of Lean Thinking

Definition of Kanban

  • Foundational Principles
  • Core Practices

Understanding Kanban

  • Visualisation
  • Pull-Based Systems
  • Commitment in Kanban
  • Replenishment and Planning
  • Delivery of Products
  • Lead and End-to-End Cycle Times
  • Little’s Law
  • Cumulative Flow Diagrams
  • Flow Efficiency
  • Metrics in Kanban Systems

Implementing Kanban

  • Identifying Opportunities to Improve
  • Modelling Workflow
  • Designing a Kanban System
  • Classes of Service

Kanban Board Design

  • Designing Kanban Ticket
  • Examples of Visual Kanban Boards
  • Kanban Simulation

NOTE: The contents aforementioned are going to be supported by practical exercises and games, in order to solidify the concepts taught.